Support Documents
Find guides, tutorials, and answers to help you get the most out of Flow Roll.
Getting Started with Flow Roll
PinnedA comprehensive guide on how to configure your academy settings, add members, and set up billing.
Configuring Your Account Settings
PinnedA complete guide to managing your academy's preferences, membership tiers, and staff permissions.
Checking Members In with QR Codes
Learn how to use Flow Roll's built-in QR scanner to track daily attendance and enforce class limits.
Managing Member Profiles
A deep dive into individual student profiles, tracking belt progression, editing details, and managing Stripe billing connections.
Managing New Leads and Waivers
A guide to tracking prospective students, capturing inquiries from your website, and managing your gym's official waiver.
Managing Your Class Schedule
Learn how to organize your gym's classes, manage recurring events, and share a live calendar on your website.
Navigating the Members Page
Your central hub for viewing your gym's roster, tracking attendance, and managing your students.
Tracking Member Follow-Ups
Learn how to use the Follow Up board to identify absent members, track contact attempts, and improve gym retention.
Understanding Your Dashboard
A comprehensive overview of your gym's performance, revenue metrics, and AI-driven insights.