Support Documents

Find guides, tutorials, and answers to help you get the most out of Flow Roll.

Getting Started with Flow Roll

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A comprehensive guide on how to configure your academy settings, add members, and set up billing.

getting startedsetupguideonboarding

Configuring Your Account Settings

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A complete guide to managing your academy's preferences, membership tiers, and staff permissions.

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Checking Members In with QR Codes

Learn how to use Flow Roll's built-in QR scanner to track daily attendance and enforce class limits.

check-inqrscannerattendancelimits

Managing Member Profiles

A deep dive into individual student profiles, tracking belt progression, editing details, and managing Stripe billing connections.

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Managing New Leads and Waivers

A guide to tracking prospective students, capturing inquiries from your website, and managing your gym's official waiver.

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Managing Your Class Schedule

Learn how to organize your gym's classes, manage recurring events, and share a live calendar on your website.

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Navigating the Members Page

Your central hub for viewing your gym's roster, tracking attendance, and managing your students.

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Tracking Member Follow-Ups

Learn how to use the Follow Up board to identify absent members, track contact attempts, and improve gym retention.

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Understanding Your Dashboard

A comprehensive overview of your gym's performance, revenue metrics, and AI-driven insights.

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